Welcome to this episode of The New Warehouse Podcast, where Kevin chats with Audrey Djiya, CEO and Co-Founder of Handled. Audrey shares how her team is tackling one of the most overlooked areas of logistics: what happens after the customer clicks 'buy'.
Handled is building an AI-powered operations platform focused on eliminating the manual, fragmented, and reactive work that dominates post-purchase workflows. From disconnected systems to return chaos and SLA blind spots, the conversation explores how automating manual tasks can shift 3PLs from constant firefighting to proactive execution.
Learn more about Sonaria here.
